Measurement

L&D doesn’t have a measurement problem.It has a design problem it keeps trying to measure its way out of. If you can’t measure it, you didn’t design it. Because if you don’t know what needs to show up in the work, you’re not designing for performance—you’re designing for activity. I’ve spent my career in this space. I’ve been in the rooms where we defined what learning should be—embedded in the flow of work, adaptive, real-time, behavior-driven, and connected to actual perfor